These Terms apply to membership registration, methods of payment of usage fees, and other related matters in connection with the information service "PREMIUM" (hereinafter referred to as the "Service") organized and operated by Fusion and Relations Co., Ltd. (hereinafter referred to as the "Company").
MEMBERSHIP TERMS
Article 2: Scope of These Terms
Any rules announced by the Company to members at any time, whether online or through means provided by the Company, constitute a part of these Terms, and members agree to comply with them. If such rules differ from these Terms, those rules shall take precedence.
Article 3: Amendment of the Terms
The Company may amend these Membership Terms without obtaining the consent of members. In such cases, the conditions of use of the Service shall be governed by the amended Membership Terms. Except in special cases separately stipulated by the Company, the amended Membership Terms shall take effect from the time they are displayed on the online website.
Article 4: Membership Eligibility and Member Obligations
- Eligible members are those who satisfy all of the conditions 1.1 to 1.5 below:
- Being between 18 and 39 years of age at the time of registration.
- Falling under one of the following categories: employed at an IT company, a listed company (*1), a large corporation (*2), a foreign-affiliated company (*3), a financial or real estate company; a business owner (*4); a physician; a manager-level position or above; a university graduate currently employed; or a self-employed individual.
- A person who has applied to use the Service and been approved by the Company.
- A person who can be contacted by the Company at any time using the means of communication designated by the Company.
- A person who owns a smartphone or computer with an application or browser installed that can use the Service.
- Members are deemed to have agreed to the contents of these Membership Terms upon registering to use the "Service".
- Members are obligated to verify their identity promptly, in the manner prescribed by the Company and upon the Company's request.
*1: Including subsidiaries in which more than 51% of the voting rights are held
*2: Companies with revenue exceeding 10 billion yen, capital exceeding 1 billion yen, and more than 200 employees
*3: Foreign-affiliated companies with more than 51% of the voting rights held
*4: Board-of-directors level or above of a joint-stock company or limited liability company
Article 5: Registration
- To register for the "Service", the applicant must complete the registration procedure in the manner prescribed by the Company.
- The applicant shall fill in all required information on the prescribed registration form and submit the necessary supporting documents. Regardless of the payment of fees or the status of document preparation, the membership registration date shall be the date on which you receive notification from the system that your membership registration has been completed. Membership status is granted at the same time.
Article 6: Prohibited Conduct and Revocation of Membership
- If the Company determines that a member registered for the "Service" falls under any of the following items, the Company may compulsorily revoke that member's membership without the member's consent, even during the membership period (re-registration is not possible after revocation of membership). The determination of whether the following items apply shall be made at the Company's discretion.
- The registered information is incomplete or false.
- Conduct that defames, slanders, insults, or damages the honor of a member or a third party.
- Conduct that violates the privacy of a member or a third party.
- Conduct that discloses, or is likely to disclose, information about the organization or company to which a member belongs, or personal information obtained.
- The Company determines that the member is unsuitable.
- It is discovered that the member's membership in the "Service" was previously revoked due to a violation of these Terms, or that the member has violated the terms of any service provided by our Company.
- The applicant does not exist.
- Failure to pay service usage fees, or a history of non-payment in the past.
- The member has passed away.
- The member cannot be contacted.
- The name of the payment method holder is not the member's own name.
- A petition for bankruptcy has been filed against the member, or civil rehabilitation proceedings have commenced.
- The Company determines that there is an operational or technical impediment.
- Conduct that causes nuisance to other members.
- The member is determined to have registered for purposes other than serious dating or marriage (business activities, interviews, solicitation, investigation, spamming, commercial purposes, or similar acts), or is likely to have done so.
- Conduct that allows a third party to use the "Service" by disclosing one's account information, email address, password, etc.
- Conduct that infringes, or is likely to infringe, intellectual property rights such as copyrights and trademarks of our Company or others.
- Conduct that improperly alters or modifies materials, information, etc. obtained through the use of the "Service" and damages the credibility of our Company.
- Election campaigning conducted from the standpoint of supporting a specific political party or candidate, or similar acts.
- Conduct involving posting false information that may cause other members to misunderstand such information.
- Conduct involving distributing works, articles, images, programs, etc. containing content contrary to public order and morals.
- Conduct that obstructs the operation of the "Service" or other activities of our Company.
- Conduct that violates laws and regulations.
- Conduct involving collecting other members' personal information without their consent or by fraudulent means.
- Members shall withdraw from the service immediately upon finding a dating partner, marriage partner, or fiancé(e), whether on this Service or outside it. The determination of a dating partner, marriage partner, or fiancé(e) is made by the member; however, if our Company determines that such a case applies, the Company's determination shall prevail and the member shall be subject to compulsory revocation of membership.
- No login for more than 6 months. (As this may hinder the activities of active members)
- When a male member reaches 50 years of age, or a female member reaches 45 years of age.
- Any other conduct that our Company determines to warrant compulsory revocation.
- If the Company determines that an investigation is necessary to determine whether a violation of the preceding paragraph has occurred, the member is obligated to cooperate with the Company's investigation. Other members are also obligated to comply with requests from the Company to cooperate with the investigation.
- During the period before our Company decides not to approve the registration or the continuation of membership pursuant to the preceding paragraph, the usage fees, other debts, and losses incurred by the Service due to the applicant's use of the service shall be borne by the applicant, and the applicant shall pay such debts in accordance with these Terms.
Article 7: Matters Requiring Member Consent
- When participating in activities on the "Service", members agree to the following: when using the online matchmaking service, the items described in our Company's rules, photos, profiles, gender, blood type, etc. will be searched or viewed by members of the opposite sex to whom they are introduced. We may view or delete your profile data and content posted on the electronic bulletin board.
- When office staff carry out registration verification, we may, if necessary, resize the facial photo you attached at registration and modify your profile without your permission. These are limited to appropriate adjustments from the perspective of members of the opposite sex. However, if the applicant requests corrections, we will make such corrections if we deem them appropriate.
- We conduct advertising campaigns to raise awareness of the service. To measure the effectiveness of advertising, we may obtain information about advertisements clicked before accessing this website from tools such as websites operated by third parties, and match it against your registration information.
Article 8: Notification of Changes to Registered Information
- If there is any change to important account information such as address, occupation, contact details, etc., the member is obligated to promptly complete the change procedure on My Page (hereinafter referred to as the "Obligation to Update Registered Information"). Furthermore, if the Company suffers damage because a member fails to fulfill the Obligation to Update Registered Information, that member shall be liable for compensation.
- If a member fails to carry out the change procedure prescribed in Paragraph 1 of Article 8 and consequently does not receive a notice from the Company, the Company shall deem the notice to have been delivered at the time it would normally have arrived.
Article 9: Management of Account Information and Passwords
- Members must not transfer, lend, sell, change the name of, pledge, etc. their account information or password to any third party.
- Members are responsible for managing their account information and password so that they do not become known to third parties.
- If a member forgets their account information or password, or if it is stolen, the member must immediately notify the Company and follow the Company's instructions. Furthermore, if a third party makes unauthorized use of that member's account information or password due to the member's intentional act or negligence and damage results, the member must resolve the matter at their own responsibility. In such cases, the member shall bear the usage fees associated with such use.
- You must not use another member's account information or password in any form whatsoever.
- If a member sends or writes malicious computer programs, engages in conduct that obstructs the activities of other members, third-party facilities, or club facilities, or causes damage to members, the Company, or third parties, that member shall be held responsible and shall compensate for the damages incurred.
Article 10: Service Usage Fees and Payment Obligations
- Service fees apply and payment obligations arise in the following cases when using the service:
- Within one month, a regular free member sends 21 or more "Likes", or an identity-verified free member sends 41 or more "Likes" (an upgrade to paid membership is required).
- Use of the Boost feature (identity verification or paid membership is required).
- A regular free member sends 11 or more messages in one day, or an identity-verified free member sends 21 or more messages (an upgrade to paid membership is required).
- A regular free member replies to 11 or more messages in one day, or an identity-verified free member replies to 21 or more messages (an upgrade to paid membership is required). Furthermore, if you wish to continue replying to a message that has already been replied to, paid membership is also required if both parties are free members. However, if either party is a paid member, messages can be exchanged without limit.
- When you wish to send a "Special message" to a member of the opposite sex without a "Like" or reply (no Matching required): a fee of 29,000 VND per person. However, paid members may send to 1 person per month free of charge.
- When a regular free member wishes to use the "AI Recommendation" feature in any case (identity verification or paid membership is required).
- The cost of communication devices such as smartphones and personal computers necessary to use the "Service", communication charges incurred when accessing the "Service", and internet connection fees paid to internet service providers shall be borne by the member.
- The Company will not discount or refund any fees already paid by members for any reason whatsoever.
- The Company shall not be liable for any errors in the display of information regarding service usage fees and payment conditions, even if such errors are due to the Company's fault.
Article 11: Payment Method and Contract Term
Payment shall be made via in-app payment on Apple and Google. For paid members, the contract will automatically renew on a 1-month, 3-month, or 6-month term.
No refund will be given for cancellation of membership (mid-term contract termination).
Article 12: Payment
- Payment is deemed complete when payment processing is completed on Apple or Google.
- The Company will charge the amount calculated based on the preceding items and applicable taxes according to each member's settlement.
- Payment shall be made in accordance with the payment conditions agreed between the member and Apple or Google.
- In the event of a dispute between Apple or Google and a member regarding fees or other debts, such dispute shall be resolved between the parties concerned, and the Company shall bear no responsibility whatsoever.
Article 13: Suspension of the Service
- The Company may suspend the "Service" if the Company determines that any of the following applies:
- Performing scheduled or emergency maintenance of the "Service" system.
- The "Service" cannot be provided due to fire, power outage, etc.
- The "Service" cannot be provided due to natural disasters such as earthquakes, volcanic eruptions, floods, tsunamis, etc.
- The "Service" cannot be provided due to war, upheaval, riots, disturbances, labor disputes, etc.
- Any other case in which the Company deems it operationally or technically necessary to suspend the "Service".
- The Company may temporarily suspend the "Service" without prior notice in the event of a suspension of the "Service" pursuant to Paragraph 1 of Article 13, in the event of an abnormal system failure, or in the event of operational force majeure.
- The Company shall bear no legal liability for any damage suffered by members or others due to delays or interruptions in the provision of the service arising from any of the above items or any other reason.
Article 14: Disclaimer of the Company
- The Company shall bear no legal liability for any damage suffered by members or third parties due to delays or interruptions in the provision of the "Service" for any reason other than the Company's willful misconduct or gross negligence.
- The Company makes no guarantee regarding the accuracy, fitness for a particular purpose, etc. of information obtained by members through the use of the "Service". Furthermore, the Company shall bear no legal liability for any damage arising from such information.
- In order to improve and expand services for members, the Company may aggregate, use, and disclose information that cannot identify individual members. The Company shall bear no legal liability for any damage arising from such information.
- In the event of a dispute between a member and another member or a third party regarding information provided through the "Service", the member shall resolve the dispute at their own responsibility and expense and shall not cause any damage to the Company.
- The Company will not be involved in any disputes between members arising from the use of the "Service", or in individual disputes between members or disputes involving all members regarding the sending and receiving of personal emails.
Article 15: Penalties and Handling of Violations of the Membership Terms
- If a member violates the Membership Terms, if the Company receives a complaint or claim from another person regarding the member's use of the service and the Company deems the complaint or claim reasonable, or if the Company determines that the member is engaging in conduct inappropriate to the operation of the "Service" for any other reason, the Company may apply any of the following measures, or a combination thereof, to that member.
- Require the member to cease the conduct violating the Membership Terms and not to repeat similar conduct.
- Require the member to participate in discussions with the other person to resolve the complaint or claim.
- Require the member to delete information the member has posted or displayed.
- Delete all or part of the information the member has posted or displayed, or place the information in a state where others cannot view it, without prior notice.
- If resolution cannot be achieved through the measures in items 1.1 to 1.4, or if the Company determines that resolution cannot be achieved through these measures, the Company will carry out the membership termination procedure pursuant to Article 6.
- Members shall hold the Company harmless from any consequences arising from the Company's implementation of the measures set forth in Paragraph 1.
Article 16: Compensation for Damages
If a member violates these Terms, or causes damage to the Company through fraudulent or unlawful conduct, the Company may require that member's compulsory withdrawal and claim compensation for the corresponding damages.
Article 17: Prohibition of Use Beyond the Scope of Personal Use
- Members must not use any information obtained through the "Service" for any purpose other than the member's personal use, unless the Company has given prior approval (including obtaining the approval of any third party holding rights to such information through the Company; the same applies to the following provisions). Members are not permitted to allow any third party to use any information obtained through the "Service" by any means, unless the Company has given prior approval.
- Members must not allow any third party to engage in conduct that violates the preceding paragraph.
Article 18: Deletion of Information
- Members are solely responsible for managing and safeguarding their account information such as IDs and passwords.
- Members are fully responsible for content posted by them on the "Service" and content transmitted by them to other members through the service. When posting content, members represent and warrant that such content is at all times accurate, does not violate these Terms, and does not harm anyone in any way.
- The exchange of messages between members on the "Service" is provided through the messaging function managed by the Company. The messaging function is designed for both members to exchange messages, and the Company is able to view them. Members agree that the Company may view and delete message content for the purpose of sound service operation.
- All copyrights and other intellectual property rights in all information relating to the Service (including messages) belong to the Company, and members shall not exercise moral rights of authorship against the Company.
Article 19: Account Cancellation
- If a member wishes to cancel their account, the procedure shall be carried out on that member's My Page screen.
- If you process the account cancellation yourself, it can be completed on the same day.
- For the purpose of keeping the service active, if there has been no login for more than 6 months, or if a male member aged 50 or a female member aged 45 does not respond to notifications from the Company, the Company may compulsorily cancel the member's account without the member's consent.
- The Company will not refund any fees paid prior to the "Account Cancellation Date". Furthermore, if you have any outstanding debts owed to the Company as of the "Account Cancellation Date", you will not be exempted from paying such debts.
Article 20: Support
- The Company will support members in the manner prescribed in the "Service".
- As a general rule, members' inquiries will be answered via messages from the Support team within the application.
- The Company will not provide support for any smartphone, computer, operating system (OS), communication device, communication software, etc. used by members, whether free of charge or paid.
Article 21: Governing Law
These Membership Terms shall be governed by the laws of Japan.
Article 22: Exclusive Court of Jurisdiction
The Company and members agree that, should litigation become necessary between the Company and a member in connection with these Terms, the district court having jurisdiction over the location of the Company's head office shall be the exclusive court of first instance.
Article 23: Other Matters of Note
The Company does not provide or receive any compensation to or from either party in relation to any relationship that arises through our service.
Article 24: Additions to the Terms
The Company may freely add supplementary provisions to these Terms as necessary.
Appendix
These Terms take effect from August 8, 2024
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